Project in Collaboration with IHC
Experience Design Workshop
To choose a hotel, today’s customers often rely on online peer reviews. Positive words from a loyal customer can be highly valuable in attracting new customers who are not yet familiar with Italian Hospitality Collection (IHC). The project aims to create a revolutionary spa experience by developing a supplementary website and incorporating a smart wristband that will enhance the guest experience at IHC hotels. The website and device will track the customer’s activity during their stay and analyze their health progress.