The Semester Course in Service Design provides foundations to design digital and physical systems, aimed at developing and improving intuitive services.
Duration: 16 Weeks | Language: English | Start: February, September, November
Are you willing to deepen your design knowledge in few weeks with a high-standard programme?
This approx. 16-week journey will lead you to join selected theoretical courses with professionals, active learning sessions and workshops working in international and cross disciplinary teams and taking advantage of many networking occasions.
Get a taste of the unique Domus Academy experience.
The Semester Course in Service Design will lead you to join selected theoretical courses with professionals, active learning sessions and workshops working in international and cross disciplinary teams and taking advantage of many networking occasions.
After successfully completing the Semester Course, eligible students will be recognised 24 CFA/ECTS and will obtain a Certificate of Completion.
The 24 CFA/ECTS credits will be delivered upon successful completion of the course to students enrolled in the accredited path only; they will be used in case of progression to a Master’s Programme inside Domus Academy and might be validated at the option of the chosen University of reference in case of a transfer’s request to a postgraduate programme.
Participants are expected to have a first level academic degree or a previous professional experience in the related field of study.
IELTS 5.0 certificate or equivalent is required.
All courses are taught in English. A high level of proficiency in the English language is required.
The Semester Course structure is organized in two modules.
Each module includes one theoretical course and one workshop in the specific area of interest.
STORYTELLING & VISUAL NARRATIVES
The course provides an intensive exploration of visual and structural elements of storytelling and visual narratives where students engage with the necessary tools to design a user experience and to create user scenarios and storyboards.
DESIGN THINKING
The objective of Design Thinking is to involve consumers, designers and business people in an integrative process to imagine future states and bring products, services, and experiences to market. Through a series of theoretical lectures and practical activities, the course provides students a clear perspective on this subject.
EXPERIENCE DESIGN
The Experience Design workshop explores, by way of studio-based activities, the designing process from the point of view of the people (not users, neither consumers) in their day to day life context.
SERVICE DESIGN
The workshop provides students a clear perspective and a clear framework encompassing all the key steps and the tools to design new service systems or improve existing ones: as-is assessment, to-be alignment, stakeholders profiling, customer journey mapping, service blueprinting, prototyping and testing.
The Semester’s programme involves the following costs:
Semester Course Tuition
€ 9.000
After earning his bachelor’s degree in Industrial Design at Politecnico di Torino, he attended the Interaction Design Programme at the Copenhagen Institute of Interaction Design. Since then, Desiato has worked as a freelance consultant for design firms and startups on topics related to Interaction and Service Design, prototyping and advertising. MEET HIM AT THE ONLINE OPEN DAY
After earning his bachelor’s degree in Industrial Design cum laude at Politecnico di Torino in 2017, Andrea Desiato flew to Copenhagen to attend the Interaction Design Programme at the Copenhagen Institute of Interaction Design (CIID). Since then, he has worked as a freelance consultant for several design firms and a few startups on topics related to Interaction Design, Service Design, prototyping, and advertising.
In 2020, Desiato moved to Costa Rica to work as Resident Faculty for CIID, helping the organization run the one-year master’s programme in Interaction Design and teaching some related subjects in courses and professional workshops.
