Project in Collaboration with Comune di Milano
Empowering Citizens to Communicate with the Comune di Milano
The objective of the project was to empower citizens to communicate low-level city issues to the Comune di Milano. The students’ proposed solution, TellMi, is an app-based service that gives citizens a direct role and voice within the community, supported by a feedback loop with the Comune to make improvements to the city.TellMi is an innovative way for city administrators to listen to and collaborate with citizens on a community level. Administrators use a dashboard to extract relevant data from the app, view reports, and create heat maps with the data.For citizens, the service allows them to actively participate in city projects with just a few clicks. For the municipality, the service gives them a seamless way to gain important insights about the city, the citizens, and their own workforce.