Service designers embrace social change to deliver experiences and solutions for unpredictable future scenarios.
The Master in Service Design program fosters skills in storytelling, prototyping, and business design to help students develop innovative service ideas. Through observing users, you will learn to uncover unmet customer needs and develop physical and virtual systems of service experience, working in close contact with professionals, firms, and public-sector organizations.
The last module of your degree program is a professional experience: You can participate in an internship, a field learning experience, or an entrepreneur experience. Graduates of the Master in Service Design program can work in small businesses, large corporations, consultancies, research institutes, governmental and non-governmental organizations, or their own startup. Their role can involve service design, experience design, and design strategy.